[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-local-como-hacer-una-queja-en-ingles":3,"$fHZsWYl_LcdVZ5GxKwtR-ZqvCZbbUdo2_Fi6R_GQKiQM":4,"blog-article-cms-como-hacer-una-queja-en-ingles":6,"article-hreflang-como-hacer-una-queja-en-ingles":1039,"blog-article-related-como-hacer-una-queja-en-ingles":1040},null,{"approximate_member_count":5},20851,{"id":7,"documentId":8,"title":9,"description":10,"timestampUnix":11,"slug":12,"h1":9,"image":13,"tags":19,"lang":24,"body":25,"createdAt":1034,"updatedAt":1034,"publishedAt":1035,"category":1036,"featured":1037,"timestamp":1038,"locale":24,"_dir":1036},9969,"tdlrkxuk0q80v1510pvjlko7","Cómo hacer una queja en inglés: frases y ejemplos prácticos","Aprende cómo hacer una queja en inglés con frases útiles, ejemplos de diálogos y un modelo de reclamación escrita. Vocabulario y consejos prácticos incluidos.","1780452033217","como-hacer-una-queja-en-ingles",{"alt":14,"src":15,"width":16,"height":17,"previewOnly":18},"Cómo hacer una queja o reclamación en inglés - Banner","https:\u002F\u002Fmigaku-cms-assets.migaku.com\u002Fimage_primary_0_8bbcfa828a\u002Fimage_primary_0_8bbcfa828a.png",1376,768,false,[20,21,22,23],"fundamentals","vocabulary","phrases","pronunciation","sp",{"data":26,"body":29,"toc":1011},{"title":27,"description":28},"Cómo hacer una queja o reclamación en inglés: frases, ejemplos y consejos prácticos","Imagina esto: estás en un hotel en Londres y la habitación que te dieron no tiene nada que ver con lo que reservaste. O compraste algo online desde una tienda estadounidense y el producto llegó roto. Necesitas quejarte, pedir una solución, y todo tiene que ser en inglés. El corazón se acelera un poco, ¿verdad?",{"type":30,"children":31},"root",[32,40,45,58,70,74,78,85,97,102,113,119,124,239,244,250,255,262,267,290,296,301,329,335,340,368,374,379,402,407,413,431,437,491,497,508,516,521,526,531,536,541,546,551,562,574,580,592,635,647,652,658,663,678,693,707,721,735,740,746,760,775,789,803,808,814,819,836,846,856,866,876,886,892,897,907,917,927,937,943,948,989,1000,1005],{"type":33,"tag":34,"props":35,"children":37},"element","h1",{"id":36},"cómo-hacer-una-queja-o-reclamación-en-inglés-frases-ejemplos-y-consejos-prácticos",[38],{"type":39,"value":27},"text",{"type":33,"tag":41,"props":42,"children":43},"p",{},[44],{"type":39,"value":28},{"type":33,"tag":41,"props":46,"children":47},{},[48,50,56],{"type":39,"value":49},"Saber ",{"type":33,"tag":51,"props":52,"children":53},"strong",{},[54],{"type":39,"value":55},"cómo hacer una queja en inglés",{"type":39,"value":57}," es una habilidad práctica que vas a necesitar tarde o temprano si viajas, compras en tiendas internacionales o trabajas con personas angloparlantes. Y la buena noticia es que no necesitas un nivel avanzado para hacerlo bien. Lo que necesitas son las frases correctas, un tono adecuado y un poco de estructura.",{"type":33,"tag":41,"props":59,"children":60},{},[61,63,68],{"type":39,"value":62},"En este artículo te voy a dar todo lo que necesitas: vocabulario clave, frases útiles, ejemplos de conversaciones y hasta un modelo de ",{"type":33,"tag":51,"props":64,"children":65},{},[66],{"type":39,"value":67},"complaint",{"type":39,"value":69}," por escrito. Vamos a ello.",{"type":33,"tag":71,"props":72,"children":73},"toc",{},[],{"type":33,"tag":75,"props":76,"children":77},"hr",{},[],{"type":33,"tag":79,"props":80,"children":82},"h2",{"id":81},"por-qué-es-importante-saber-expresar-una-queja-en-inglés",[83],{"type":39,"value":84},"Por qué es importante saber expresar una queja en inglés",{"type":33,"tag":41,"props":86,"children":87},{},[88,90,95],{"type":39,"value":89},"Quejarse en tu idioma nativo ya puede ser incómodo. Hacerlo en otro idioma añade una capa extra de estrés. Pero aquí va algo que quizás no habías considerado: en la cultura anglosajona, la forma en que presentas tu ",{"type":33,"tag":51,"props":91,"children":92},{},[93],{"type":39,"value":94},"queja",{"type":39,"value":96}," importa mucho. El tono directo pero educado funciona mil veces mejor que el tono agresivo.",{"type":33,"tag":41,"props":98,"children":99},{},[100],{"type":39,"value":101},"En español a veces subimos el volumen para que nos tomen en serio. En inglés, especialmente en contextos de atención al cliente en Reino Unido, Canadá o incluso Estados Unidos, mantener la calma y ser específico con tu problema (problem) te va a dar mejores resultados. La gente responde mejor cuando siente que estás pidiendo ayuda en lugar de atacando.",{"type":33,"tag":41,"props":103,"children":104},{},[105,107,111],{"type":39,"value":106},"Así que la primera regla es esta: construye tu ",{"type":33,"tag":51,"props":108,"children":109},{},[110],{"type":39,"value":94},{"type":39,"value":112}," como una solicitud de ayuda. Algo tan sencillo como \"Can you help me with this?\" (¿Puedes ayudarme con esto?) cambia completamente la dinámica de la conversación.",{"type":33,"tag":79,"props":114,"children":116},{"id":115},"vocabulario-esencial-para-una-reclamación-en-inglés",[117],{"type":39,"value":118},"Vocabulario esencial para una reclamación en inglés",{"type":33,"tag":41,"props":120,"children":121},{},[122],{"type":39,"value":123},"Antes de lanzarte a hablar o escribir, necesitas tener claro el vocabulario básico. Aquí tienes las palabras y expresiones que van a aparecer una y otra vez:",{"type":33,"tag":125,"props":126,"children":127},"ul",{},[128,139,149,159,169,179,189,199,209,219,229],{"type":33,"tag":129,"props":130,"children":131},"li",{},[132,137],{"type":33,"tag":51,"props":133,"children":134},{},[135],{"type":39,"value":136},"Complaint",{"type":39,"value":138}," (queja, reclamación formal)",{"type":33,"tag":129,"props":140,"children":141},{},[142,147],{"type":33,"tag":51,"props":143,"children":144},{},[145],{"type":39,"value":146},"To complain",{"type":39,"value":148}," (quejarse)",{"type":33,"tag":129,"props":150,"children":151},{},[152,157],{"type":33,"tag":51,"props":153,"children":154},{},[155],{"type":39,"value":156},"Refund",{"type":39,"value":158}," (reembolso). Ejemplo: \"I'd like a refund, please\" (Me gustaría un reembolso, por favor)",{"type":33,"tag":129,"props":160,"children":161},{},[162,167],{"type":33,"tag":51,"props":163,"children":164},{},[165],{"type":39,"value":166},"Replacement",{"type":39,"value":168}," (reemplazo, sustitución)",{"type":33,"tag":129,"props":170,"children":171},{},[172,177],{"type":33,"tag":51,"props":173,"children":174},{},[175],{"type":39,"value":176},"Dissatisfaction",{"type":39,"value":178}," (insatisfacción). Ejemplo: \"I want to express my dissatisfaction with the service\" (Quiero expresar mi insatisfacción con el servicio)",{"type":33,"tag":129,"props":180,"children":181},{},[182,187],{"type":33,"tag":51,"props":183,"children":184},{},[185],{"type":39,"value":186},"Manager",{"type":39,"value":188}," (encargado, gerente)",{"type":33,"tag":129,"props":190,"children":191},{},[192,197],{"type":33,"tag":51,"props":193,"children":194},{},[195],{"type":39,"value":196},"Receipt",{"type":39,"value":198}," (recibo, comprobante)",{"type":33,"tag":129,"props":200,"children":201},{},[202,207],{"type":33,"tag":51,"props":203,"children":204},{},[205],{"type":39,"value":206},"Faulty",{"type":39,"value":208}," (defectuoso)",{"type":33,"tag":129,"props":210,"children":211},{},[212,217],{"type":33,"tag":51,"props":213,"children":214},{},[215],{"type":39,"value":216},"Unacceptable",{"type":39,"value":218}," (inaceptable)",{"type":33,"tag":129,"props":220,"children":221},{},[222,227],{"type":33,"tag":51,"props":223,"children":224},{},[225],{"type":39,"value":226},"To resolve",{"type":39,"value":228}," (resolver)",{"type":33,"tag":129,"props":230,"children":231},{},[232,237],{"type":33,"tag":51,"props":233,"children":234},{},[235],{"type":39,"value":236},"Compensation",{"type":39,"value":238}," (compensación)",{"type":33,"tag":41,"props":240,"children":241},{},[242],{"type":39,"value":243},"Tener estas palabras en tu arsenal te va a dar mucha más confianza cuando llegue el momento de usarlas.",{"type":33,"tag":79,"props":245,"children":247},{"id":246},"cómo-expresar-una-queja-en-inglés-frases-para-conversaciones-habladas",[248],{"type":39,"value":249},"Cómo expresar una queja en inglés: frases para conversaciones habladas",{"type":33,"tag":41,"props":251,"children":252},{},[253],{"type":39,"value":254},"Vamos con lo práctico. Estas son frases que puedes usar en persona o por teléfono. Las he organizado según el nivel de formalidad y la situación.",{"type":33,"tag":256,"props":257,"children":259},"h3",{"id":258},"para-empezar-la-conversación",[260],{"type":39,"value":261},"Para empezar la conversación",{"type":33,"tag":41,"props":263,"children":264},{},[265],{"type":39,"value":266},"Cuando te acercas a alguien para quejarte, el inicio marca el tono de todo lo que viene después. Estas frases son directas y educadas:",{"type":33,"tag":125,"props":268,"children":269},{},[270,275,280,285],{"type":33,"tag":129,"props":271,"children":272},{},[273],{"type":39,"value":274},"\"Excuse me, I have a problem with...\" (Disculpe, tengo un problema con...)",{"type":33,"tag":129,"props":276,"children":277},{},[278],{"type":39,"value":279},"\"I'm sorry to bother you, but...\" (Lamento molestarle, pero...)",{"type":33,"tag":129,"props":281,"children":282},{},[283],{"type":39,"value":284},"\"I'd like to make a complaint about...\" (Me gustaría presentar una queja sobre...)",{"type":33,"tag":129,"props":286,"children":287},{},[288],{"type":39,"value":289},"\"There seems to be an issue with...\" (Parece que hay un problema con...)",{"type":33,"tag":256,"props":291,"children":293},{"id":292},"para-describir-el-problema",[294],{"type":39,"value":295},"Para describir el problema",{"type":33,"tag":41,"props":297,"children":298},{},[299],{"type":39,"value":300},"Aquí es donde necesitas ser específico. Cuanto más claro seas, más fácil será que te ayuden:",{"type":33,"tag":125,"props":302,"children":303},{},[304,309,314,319,324],{"type":33,"tag":129,"props":305,"children":306},{},[307],{"type":39,"value":308},"\"I ordered X, but I received Y\" (Pedí X, pero recibí Y)",{"type":33,"tag":129,"props":310,"children":311},{},[312],{"type":39,"value":313},"\"The product arrived damaged\" (El producto llegó dañado)",{"type":33,"tag":129,"props":315,"children":316},{},[317],{"type":39,"value":318},"\"I've been waiting for over 30 minutes\" (Llevo esperando más de 30 minutos)",{"type":33,"tag":129,"props":320,"children":321},{},[322],{"type":39,"value":323},"\"The service was below what I expected\" (El servicio estuvo por debajo de lo que esperaba)",{"type":33,"tag":129,"props":325,"children":326},{},[327],{"type":39,"value":328},"\"This item is faulty\" (Este artículo está defectuoso)",{"type":33,"tag":256,"props":330,"children":332},{"id":331},"para-pedir-una-solución",[333],{"type":39,"value":334},"Para pedir una solución",{"type":33,"tag":41,"props":336,"children":337},{},[338],{"type":39,"value":339},"Aquí es donde muchos estudiantes se quedan en blanco. Saber pedir lo que quieres es clave:",{"type":33,"tag":125,"props":341,"children":342},{},[343,348,353,358,363],{"type":33,"tag":129,"props":344,"children":345},{},[346],{"type":39,"value":347},"\"I'd like a refund, please\" (Me gustaría un reembolso, por favor)",{"type":33,"tag":129,"props":349,"children":350},{},[351],{"type":39,"value":352},"\"Could you replace this item?\" (¿Podría reemplazar este artículo?)",{"type":33,"tag":129,"props":354,"children":355},{},[356],{"type":39,"value":357},"\"Can you help me with this?\" (¿Puede ayudarme con esto?)",{"type":33,"tag":129,"props":359,"children":360},{},[361],{"type":39,"value":362},"\"I'd appreciate it if you could look into this\" (Agradecería que pudieran investigar esto)",{"type":33,"tag":129,"props":364,"children":365},{},[366],{"type":39,"value":367},"\"What can you do to resolve this?\" (¿Qué pueden hacer para resolver esto?)",{"type":33,"tag":256,"props":369,"children":371},{"id":370},"para-escalar-la-queja",[372],{"type":39,"value":373},"Para escalar la queja",{"type":33,"tag":41,"props":375,"children":376},{},[377],{"type":39,"value":378},"A veces la persona que te atiende no puede resolver tu problema. En ese caso:",{"type":33,"tag":125,"props":380,"children":381},{},[382,387,392,397],{"type":33,"tag":129,"props":383,"children":384},{},[385],{"type":39,"value":386},"\"Could I speak to the manager, please?\" (¿Podría hablar con el encargado, por favor?)",{"type":33,"tag":129,"props":388,"children":389},{},[390],{"type":39,"value":391},"\"Is there someone else I could speak to about this matter?\" (¿Hay alguien más con quien pueda hablar sobre este asunto?)",{"type":33,"tag":129,"props":393,"children":394},{},[395],{"type":39,"value":396},"\"I'd like to take this further\" (Me gustaría llevar esto más lejos)",{"type":33,"tag":129,"props":398,"children":399},{},[400],{"type":39,"value":401},"\"I'm not satisfied with this response\" (No estoy satisfecho\u002Fa con esta respuesta)",{"type":33,"tag":41,"props":403,"children":404},{},[405],{"type":39,"value":406},"Fíjate en algo: todas estas frases usan \"could\" y \"I'd like\" en lugar de \"I want\" o \"Give me\". Esa suavidad es la que hace que funcionen en inglés.",{"type":33,"tag":79,"props":408,"children":410},{"id":409},"cómo-redactar-una-queja-por-escrito-ejemplo-práctico-de-writing",[411],{"type":39,"value":412},"Cómo redactar una queja por escrito: ejemplo práctico de writing",{"type":33,"tag":41,"props":414,"children":415},{},[416,418,423,425,429],{"type":39,"value":417},"Escribir una ",{"type":33,"tag":51,"props":419,"children":420},{},[421],{"type":39,"value":422},"reclamación en inglés",{"type":39,"value":424}," tiene sus propias reglas. Ya sea un email a una empresa o un formulario de ",{"type":33,"tag":51,"props":426,"children":427},{},[428],{"type":39,"value":67},{"type":39,"value":430}," online, la estructura es bastante estándar. Este es un modelo que puedes adaptar a tu situación:",{"type":33,"tag":256,"props":432,"children":434},{"id":433},"estructura-recomendada",[435],{"type":39,"value":436},"Estructura recomendada",{"type":33,"tag":438,"props":439,"children":440},"ol",{},[441,451,461,471,481],{"type":33,"tag":129,"props":442,"children":443},{},[444,449],{"type":33,"tag":51,"props":445,"children":446},{},[447],{"type":39,"value":448},"Saludo formal",{"type":39,"value":450},": \"Dear Sir\u002FMadam\" o \"Dear Customer Service Team\"",{"type":33,"tag":129,"props":452,"children":453},{},[454,459],{"type":33,"tag":51,"props":455,"children":456},{},[457],{"type":39,"value":458},"Motivo del email",{"type":39,"value":460},": Di directamente por qué escribes",{"type":33,"tag":129,"props":462,"children":463},{},[464,469],{"type":33,"tag":51,"props":465,"children":466},{},[467],{"type":39,"value":468},"Descripción del problema",{"type":39,"value":470},": Fechas, números de pedido, detalles específicos",{"type":33,"tag":129,"props":472,"children":473},{},[474,479],{"type":33,"tag":51,"props":475,"children":476},{},[477],{"type":39,"value":478},"Lo que esperas como solución",{"type":39,"value":480},": Sé claro con lo que quieres",{"type":33,"tag":129,"props":482,"children":483},{},[484,489],{"type":33,"tag":51,"props":485,"children":486},{},[487],{"type":39,"value":488},"Cierre educado",{"type":39,"value":490},": Agradece su atención y deja tus datos",{"type":33,"tag":256,"props":492,"children":494},{"id":493},"ejemplo-completo",[495],{"type":39,"value":496},"Ejemplo completo",{"type":33,"tag":41,"props":498,"children":499},{},[500,502,506],{"type":39,"value":501},"Aquí tienes un ejemplo de email de ",{"type":33,"tag":51,"props":503,"children":504},{},[505],{"type":39,"value":67},{"type":39,"value":507}," que puedes usar como plantilla:",{"type":33,"tag":41,"props":509,"children":510},{},[511],{"type":33,"tag":51,"props":512,"children":513},{},[514],{"type":39,"value":515},"Subject: Complaint regarding order #45892",{"type":33,"tag":41,"props":517,"children":518},{},[519],{"type":39,"value":520},"Dear Customer Service Team,",{"type":33,"tag":41,"props":522,"children":523},{},[524],{"type":39,"value":525},"I am writing to express my dissatisfaction with a recent purchase I made through your website on March 15th (Order #45892).",{"type":33,"tag":41,"props":527,"children":528},{},[529],{"type":39,"value":530},"I ordered a pair of wireless headphones (Model XR-200), but the item I received was a completely different model (Model XR-100). Additionally, the packaging was damaged and the product itself had visible scratches.",{"type":33,"tag":41,"props":532,"children":533},{},[534],{"type":39,"value":535},"I have attached photos of the item received as well as a copy of my original order confirmation.",{"type":33,"tag":41,"props":537,"children":538},{},[539],{"type":39,"value":540},"I would appreciate a full refund or a replacement of the correct item at no additional cost. I would also like to know how this will be prevented in the future.",{"type":33,"tag":41,"props":542,"children":543},{},[544],{"type":39,"value":545},"I look forward to hearing from you within the next 5 business days. Please feel free to contact me at this email address or by phone at +34 600 123 456.",{"type":33,"tag":41,"props":547,"children":548},{},[549],{"type":39,"value":550},"Thank you for your time and attention to this matter.",{"type":33,"tag":41,"props":552,"children":553},{},[554,556,560],{"type":39,"value":555},"Yours faithfully,",{"type":33,"tag":557,"props":558,"children":559},"br",{},[],{"type":39,"value":561},"\nMaría García",{"type":33,"tag":41,"props":563,"children":564},{},[565,567,572],{"type":39,"value":566},"Este tipo de ",{"type":33,"tag":51,"props":568,"children":569},{},[570],{"type":39,"value":571},"writing",{"type":39,"value":573}," formal sigue un patrón muy claro y funciona para casi cualquier situación. Fíjate en cómo el tono es firme pero respetuoso en todo momento.",{"type":33,"tag":79,"props":575,"children":577},{"id":576},"cómo-se-dice-poner-una-queja-en-inglés",[578],{"type":39,"value":579},"Cómo se dice \"poner una queja\" en inglés",{"type":33,"tag":41,"props":581,"children":582},{},[583,585,590],{"type":39,"value":584},"Esta es una duda muy común. En español decimos \"poner una queja\" o \"presentar una reclamación\". En ",{"type":33,"tag":51,"props":586,"children":587},{},[588],{"type":39,"value":589},"english",{"type":39,"value":591},", las expresiones más naturales son:",{"type":33,"tag":125,"props":593,"children":594},{},[595,605,615,625],{"type":33,"tag":129,"props":596,"children":597},{},[598,603],{"type":33,"tag":51,"props":599,"children":600},{},[601],{"type":39,"value":602},"\"To make a complaint\"",{"type":39,"value":604}," (presentar una queja). Esta es la más universal.",{"type":33,"tag":129,"props":606,"children":607},{},[608,613],{"type":33,"tag":51,"props":609,"children":610},{},[611],{"type":39,"value":612},"\"To file a complaint\"",{"type":39,"value":614}," (interponer una queja). Suena más formal, se usa en contextos legales o institucionales.",{"type":33,"tag":129,"props":616,"children":617},{},[618,623],{"type":33,"tag":51,"props":619,"children":620},{},[621],{"type":39,"value":622},"\"To lodge a complaint\"",{"type":39,"value":624}," (presentar una queja formalmente). Muy común en inglés británico.",{"type":33,"tag":129,"props":626,"children":627},{},[628,633],{"type":33,"tag":51,"props":629,"children":630},{},[631],{"type":39,"value":632},"\"To raise a complaint\"",{"type":39,"value":634}," (plantear una queja). Habitual en entornos laborales.",{"type":33,"tag":41,"props":636,"children":637},{},[638,640,645],{"type":39,"value":639},"Así que si alguien te pregunta \"¿Cómo se dice en inglés poner una queja?\", la respuesta más directa es ",{"type":33,"tag":51,"props":641,"children":642},{},[643],{"type":39,"value":644},"\"to make a complaint\"",{"type":39,"value":646},".",{"type":33,"tag":41,"props":648,"children":649},{},[650],{"type":39,"value":651},"Ejemplo en contexto: \"I'd like to make a complaint about the service I received yesterday\" (Me gustaría presentar una queja sobre el servicio que recibí ayer).",{"type":33,"tag":79,"props":653,"children":655},{"id":654},"ejemplo-de-diálogo-quejarse-en-un-restaurante",[656],{"type":39,"value":657},"Ejemplo de diálogo: quejarse en un restaurante",{"type":33,"tag":41,"props":659,"children":660},{},[661],{"type":39,"value":662},"Vamos a ver cómo funciona todo esto en una conversación real. Imagina que estás en un restaurante y tu comida llegó fría.",{"type":33,"tag":41,"props":664,"children":665},{},[666,671,673,676],{"type":33,"tag":51,"props":667,"children":668},{},[669],{"type":39,"value":670},"Tú:",{"type":39,"value":672}," Excuse me, I'm sorry to bother you, but there's a problem with my order. The soup is completely cold.",{"type":33,"tag":557,"props":674,"children":675},{},[],{"type":39,"value":677},"\n(Disculpe, lamento molestarle, pero hay un problema con mi pedido. La sopa está completamente fría.)",{"type":33,"tag":41,"props":679,"children":680},{},[681,686,688,691],{"type":33,"tag":51,"props":682,"children":683},{},[684],{"type":39,"value":685},"Camarero:",{"type":39,"value":687}," Oh, I'm sorry about that. Would you like me to heat it up for you?",{"type":33,"tag":557,"props":689,"children":690},{},[],{"type":39,"value":692},"\n(Oh, lo siento. ¿Le gustaría que se la calentara?)",{"type":33,"tag":41,"props":694,"children":695},{},[696,700,702,705],{"type":33,"tag":51,"props":697,"children":698},{},[699],{"type":39,"value":670},{"type":39,"value":701}," Actually, I'd prefer a fresh one if that's possible. I've been waiting quite a while already.",{"type":33,"tag":557,"props":703,"children":704},{},[],{"type":39,"value":706},"\n(En realidad, preferiría una nueva si es posible. Ya llevo esperando bastante.)",{"type":33,"tag":41,"props":708,"children":709},{},[710,714,716,719],{"type":33,"tag":51,"props":711,"children":712},{},[713],{"type":39,"value":685},{"type":39,"value":715}," Of course, I'll get that sorted for you right away. Could I help you with something more?",{"type":33,"tag":557,"props":717,"children":718},{},[],{"type":39,"value":720},"\n(Por supuesto, se lo soluciono enseguida. ¿Puedo ayudarle con algo más?)",{"type":33,"tag":41,"props":722,"children":723},{},[724,728,730,733],{"type":33,"tag":51,"props":725,"children":726},{},[727],{"type":39,"value":670},{"type":39,"value":729}," That would be great, thank you.",{"type":33,"tag":557,"props":731,"children":732},{},[],{"type":39,"value":734},"\n(Eso sería genial, gracias.)",{"type":33,"tag":41,"props":736,"children":737},{},[738],{"type":39,"value":739},"Fíjate en que no hay gritos, no hay drama. El tono es firme, claro y educado. Y funciona.",{"type":33,"tag":79,"props":741,"children":743},{"id":742},"ejemplo-de-diálogo-quejarse-en-una-tienda-por-un-producto-defectuoso",[744],{"type":39,"value":745},"Ejemplo de diálogo: quejarse en una tienda por un producto defectuoso",{"type":33,"tag":41,"props":747,"children":748},{},[749,753,755,758],{"type":33,"tag":51,"props":750,"children":751},{},[752],{"type":39,"value":670},{"type":39,"value":754}," Hi, I bought this jacket here last week and the zipper is already broken. I have the receipt.",{"type":33,"tag":557,"props":756,"children":757},{},[],{"type":39,"value":759},"\n(Hola, compré esta chaqueta aquí la semana pasada y la cremallera ya está rota. Tengo el recibo.)",{"type":33,"tag":41,"props":761,"children":762},{},[763,768,770,773],{"type":33,"tag":51,"props":764,"children":765},{},[766],{"type":39,"value":767},"Dependiente:",{"type":39,"value":769}," I'm sorry to hear that. Would you like an exchange or a refund?",{"type":33,"tag":557,"props":771,"children":772},{},[],{"type":39,"value":774},"\n(Lamento escuchar eso. ¿Le gustaría un cambio o un reembolso?)",{"type":33,"tag":41,"props":776,"children":777},{},[778,782,784,787],{"type":33,"tag":51,"props":779,"children":780},{},[781],{"type":39,"value":670},{"type":39,"value":783}," I'd like a refund, please. I don't really trust the quality at this point.",{"type":33,"tag":557,"props":785,"children":786},{},[],{"type":39,"value":788},"\n(Me gustaría un reembolso, por favor. La verdad es que no confío en la calidad a estas alturas.)",{"type":33,"tag":41,"props":790,"children":791},{},[792,796,798,801],{"type":33,"tag":51,"props":793,"children":794},{},[795],{"type":39,"value":767},{"type":39,"value":797}," I understand. Let me process that for you.",{"type":33,"tag":557,"props":799,"children":800},{},[],{"type":39,"value":802},"\n(Lo entiendo. Déjeme tramitarlo.)",{"type":33,"tag":41,"props":804,"children":805},{},[806],{"type":39,"value":807},"Directo, sin rodeos, y consigues lo que necesitas.",{"type":33,"tag":79,"props":809,"children":811},{"id":810},"consejos-prácticos-para-quejarte-en-inglés-con-confianza",[812],{"type":39,"value":813},"Consejos prácticos para quejarte en inglés con confianza",{"type":33,"tag":41,"props":815,"children":816},{},[817],{"type":39,"value":818},"Después de ver las frases y los ejemplos, aquí van algunos consejos que te van a ayudar a nivel práctico:",{"type":33,"tag":41,"props":820,"children":821},{},[822,827,829,834],{"type":33,"tag":51,"props":823,"children":824},{},[825],{"type":39,"value":826},"1. Prepara lo que vas a decir antes.",{"type":39,"value":828}," Si sabes que vas a llamar para hacer una ",{"type":33,"tag":51,"props":830,"children":831},{},[832],{"type":39,"value":833},"reclamación",{"type":39,"value":835},", escribe las frases clave en un papel. Tener un guion mental reduce los nervios enormemente.",{"type":33,"tag":41,"props":837,"children":838},{},[839,844],{"type":33,"tag":51,"props":840,"children":841},{},[842],{"type":39,"value":843},"2. Sé específico con los datos.",{"type":39,"value":845}," Fechas, números de pedido, nombres de productos, cantidades. Cuanto más concreto seas, más profesional suenas y más rápido te resuelven el problema.",{"type":33,"tag":41,"props":847,"children":848},{},[849,854],{"type":33,"tag":51,"props":850,"children":851},{},[852],{"type":39,"value":853},"3. Mantén el tono educado pero firme.",{"type":39,"value":855}," Puedes ser asertivo sin ser agresivo. Las frases con \"I'd like\" y \"Could you\" te ayudan a mantener ese equilibrio.",{"type":33,"tag":41,"props":857,"children":858},{},[859,864],{"type":33,"tag":51,"props":860,"children":861},{},[862],{"type":39,"value":863},"4. Pide una solución concreta.",{"type":39,"value":865}," Decir \"I want a refund\" o \"I'd like a replacement\" es mucho más efectivo que simplemente quejarte sin pedir nada específico.",{"type":33,"tag":41,"props":867,"children":868},{},[869,874],{"type":33,"tag":51,"props":870,"children":871},{},[872],{"type":39,"value":873},"5. Si no te entienden, reformula.",{"type":39,"value":875}," Usa sinónimos o explica de otra forma. \"The product is broken\" y \"The product doesn't work\" transmiten lo mismo.",{"type":33,"tag":41,"props":877,"children":878},{},[879,884],{"type":33,"tag":51,"props":880,"children":881},{},[882],{"type":39,"value":883},"6. Practica con situaciones reales.",{"type":39,"value":885}," Ver series o películas en inglés donde aparecen escenas de reclamaciones te ayuda a interiorizar el tono y las expresiones. Presta atención a cómo los personajes manejan estos momentos.",{"type":33,"tag":79,"props":887,"children":889},{"id":888},"errores-comunes-al-hacer-una-queja-en-inglés",[890],{"type":39,"value":891},"Errores comunes al hacer una queja en inglés",{"type":33,"tag":41,"props":893,"children":894},{},[895],{"type":39,"value":896},"Hay algunos errores que veo repetidamente en estudiantes de inglés cuando intentan quejarse:",{"type":33,"tag":41,"props":898,"children":899},{},[900,905],{"type":33,"tag":51,"props":901,"children":902},{},[903],{"type":39,"value":904},"Ser demasiado directo sin cortesía.",{"type":39,"value":906}," \"Give me my money back\" suena bastante agresivo. \"I'd like a refund, please\" dice exactamente lo mismo pero de una forma que genera cooperación.",{"type":33,"tag":41,"props":908,"children":909},{},[910,915],{"type":33,"tag":51,"props":911,"children":912},{},[913],{"type":39,"value":914},"Traducir literalmente del español.",{"type":39,"value":916}," \"Put me a complaint\" no existe en inglés. La expresión correcta es \"make a complaint\" o \"file a complaint\".",{"type":33,"tag":41,"props":918,"children":919},{},[920,925],{"type":33,"tag":51,"props":921,"children":922},{},[923],{"type":39,"value":924},"Usar un tono demasiado emocional.",{"type":39,"value":926}," Frases como \"This is terrible! I'm so angry!\" pueden hacer que la otra persona se ponga a la defensiva. Mejor algo como \"I'm quite disappointed with the service\" (Estoy bastante decepcionado con el servicio).",{"type":33,"tag":41,"props":928,"children":929},{},[930,935],{"type":33,"tag":51,"props":931,"children":932},{},[933],{"type":39,"value":934},"Olvidar pedir una solución.",{"type":39,"value":936}," Quejarse sin decir qué quieres que pase es como ir al médico y describir los síntomas pero salir de la consulta sin pedir tratamiento.",{"type":33,"tag":79,"props":938,"children":940},{"id":939},"resumen-rápido-de-frases-imprescindibles",[941],{"type":39,"value":942},"Resumen rápido de frases imprescindibles",{"type":33,"tag":41,"props":944,"children":945},{},[946],{"type":39,"value":947},"Para que tengas todo en un solo lugar, aquí van las frases más útiles:",{"type":33,"tag":125,"props":949,"children":950},{},[951,956,961,966,971,975,979,984],{"type":33,"tag":129,"props":952,"children":953},{},[954],{"type":39,"value":955},"\"I'd like to make a complaint\" (Me gustaría presentar una queja)",{"type":33,"tag":129,"props":957,"children":958},{},[959],{"type":39,"value":960},"\"There's a problem with...\" (Hay un problema con...)",{"type":33,"tag":129,"props":962,"children":963},{},[964],{"type":39,"value":965},"\"I'd like a refund\" (Me gustaría un reembolso)",{"type":33,"tag":129,"props":967,"children":968},{},[969],{"type":39,"value":970},"\"Could I speak to the manager?\" (¿Podría hablar con el encargado?)",{"type":33,"tag":129,"props":972,"children":973},{},[974],{"type":39,"value":391},{"type":33,"tag":129,"props":976,"children":977},{},[978],{"type":39,"value":357},{"type":33,"tag":129,"props":980,"children":981},{},[982],{"type":39,"value":983},"\"I'm not satisfied with...\" (No estoy satisfecho\u002Fa con...)",{"type":33,"tag":129,"props":985,"children":986},{},[987],{"type":39,"value":988},"\"I look forward to hearing from you\" (Espero su respuesta)",{"type":33,"tag":41,"props":990,"children":991},{},[992,994,998],{"type":39,"value":993},"Con estas frases cubres el 90% de las situaciones en las que necesitarías hacer una ",{"type":33,"tag":51,"props":995,"children":996},{},[997],{"type":39,"value":94},{"type":39,"value":999}," en inglés, ya sea hablando o por escrito.",{"type":33,"tag":41,"props":1001,"children":1002},{},[1003],{"type":39,"value":1004},"Si quieres practicar estas expresiones con contenido real en inglés, la extensión de navegador de Migaku te permite buscar palabras y frases al instante mientras ves series, lees artículos o navegas por cualquier página en inglés. Hace que la inmersión sea mucho más práctica y natural. Tienen una prueba gratuita de 10 días si quieres probarlo.",{"type":33,"tag":1006,"props":1007,"children":1010},"prose-button",{"href":1008,"text":1009},"\u002Fes\u002Flearn-english","Prueba gratis ahora",[],{"title":1012,"searchDepth":1013,"depth":1013,"links":1014},"",2,[1015,1016,1017,1024,1028,1029,1030,1031,1032,1033],{"id":81,"depth":1013,"text":84},{"id":115,"depth":1013,"text":118},{"id":246,"depth":1013,"text":249,"children":1018},[1019,1021,1022,1023],{"id":258,"depth":1020,"text":261},3,{"id":292,"depth":1020,"text":295},{"id":331,"depth":1020,"text":334},{"id":370,"depth":1020,"text":373},{"id":409,"depth":1013,"text":412,"children":1025},[1026,1027],{"id":433,"depth":1020,"text":436},{"id":493,"depth":1020,"text":496},{"id":576,"depth":1013,"text":579},{"id":654,"depth":1013,"text":657},{"id":742,"depth":1013,"text":745},{"id":810,"depth":1013,"text":813},{"id":888,"depth":1013,"text":891},{"id":939,"depth":1013,"text":942},"2026-06-03T02:00:33.381Z","2026-06-03T02:00:33.619Z","language-fun",0,"June 3, 2026",[],[1041,1055,1071],{"id":1042,"documentId":1043,"slug":1044,"category":1036,"lang":3,"title":1045,"description":1046,"image":1047,"tags":1052,"timestampUnix":1054,"featured":18},10009,"dzepsozak65dgondly3cp84z","best-mdm-solutions-for-language-learning-schools","7 Best MDM Solutions for Language Learning Schools (2026 Guide)","7 Best MDM Solutions for Language Learning Schools for 2026",{"alt":1048,"src":1049,"width":1050,"height":1051,"previewOnly":18},"awesome alt text","https:\u002F\u002Fmigaku-cms-assets.migaku.com\u002FLatte_art_3_4b35a8832d\u002FLatte_art_3_4b35a8832d.jpg",800,532,[1053],"comparison","1780524120000",{"id":1056,"documentId":1057,"slug":1058,"category":1036,"lang":3,"title":1059,"description":1060,"image":1061,"tags":1066,"timestampUnix":1070,"featured":18},10005,"zjohf1rzkr9jtdf7b6lqw7fx","banking-in-argentina-as-a-foreigner-cuit-pesos-and-fintech-options","Argentina Banking Guide for Foreigners: CUIT, Pesos, Fintech","Step-by-step guide to open a bank account in Argentina as a foreigner: CUIT requirements, account types, fees, and digital banks.",{"alt":1062,"src":1063,"width":1064,"height":1065,"previewOnly":18},"Banking in Argentina as a Foreigner: CUIT, Pesos, and Fintech Options","https:\u002F\u002Fmigaku-cms-assets.migaku.com\u002Fbanking_in_argentina_as_a_foreigner_cuit_pesos_and_fintech_options_ec0477481f\u002Fbanking_in_argentina_as_a_foreigner_cuit_pesos_and_fintech_options_ec0477481f.jpg",1200,1824,[1067,1068,1069],"culture","resources","deepdive","1780520873233",{"id":1072,"documentId":1073,"slug":1074,"category":1036,"lang":3,"title":1075,"description":1076,"image":1077,"tags":1081,"timestampUnix":1082,"featured":18},9999,"yxatlhlkl0a6wdsl84n5envc","lg-u-plus-mobile-plans-for-foreigners-review-and-setup","LG U Plus Mobile Plans for Foreigners 2026","Updated June 2026 guide to prepaid and post-paid LG U+ plans for tourists, students, and long-term foreign residents. Requirements, fees, documents, and setup.",{"alt":1078,"src":1079,"width":1080,"height":1050,"previewOnly":18},"LG U Plus Mobile Plans for Foreigners: Review and Setup","https:\u002F\u002Fmigaku-cms-assets.migaku.com\u002Flg_u_plus_mobile_plans_for_foreigners_review_and_setup_5b7ab68fa1\u002Flg_u_plus_mobile_plans_for_foreigners_review_and_setup_5b7ab68fa1.jpg",1600,[1068,1067,1053],"1780505375634"]