Using the Navegante Card in Lisbon: Metro, Bus, and Train Made Simple
Last updated: May 16, 2026

The Navegante card is the rechargeable smart card that runs almost all of Greater Lisbon's public transport, covering the metro, Carris buses and trams, CP suburban trains, and Transtejo ferries. If you live in or are moving to Lisbon, getting one is the first practical step toward using the city without taxis or ride apps.
Last updated: May 16, 2026
- What the Navegante Card Actually Is
- Fares in 2026: What You Will Actually Pay
- Zapping: The Pay-As-You-Go Option
- How to Get a Personalised Navegante Card
- Discounts and Free Passes
- Coverage: The 18 Municipalities
- Buying, Loading, and Monthly Renewal Timing
- How Single Tickets and Transfers Work
- Fines for Travelling Without a Valid Ticket
- Refunds, Exchanges, and Replacements
- Common Pitfalls
What the Navegante Card Actually Is
Navegante is the unified ticketing system for the Lisbon Metropolitan Area, managed by Transportes Metropolitanos de Lisboa (TML). It replaced the older Viva Viagem branding for monthly passes and is now the default card you will see at every metro station, bus stop, and ferry terminal.
There are two physical cards you need to know about:
- navegante® occasional: a paper-style card sold from station machines for €0.50. It can be reloaded with single tickets, day passes, or zapping (pay-as-you-go) credit. It stays valid for one year from purchase.
- navegante® personalised: a plastic card with your photo and name, valid for 5 years (with a 2-year warranty for free replacement if undamaged). This is the one you need to load monthly passes onto.
If you are a tourist staying a few days, the occasional card is fine. If you live here, work here, study here, or plan to stay more than a few weeks, get the personalised version. The monthly passes are far cheaper than buying individual journeys.
Fares in 2026: What You Will Actually Pay
New occasional fares took effect on 1 January 2026 under Ordinance No. 298/2018. Monthly pass prices were not changed for 2026. Here is the current price list:
Fare type | Price (2026) | Notes |
|---|---|---|
Single Carris/Metro ticket | €1.90 | Valid 60 minutes, unlimited Carris transfers, no metro re-entry |
Zapping per metro/bus journey | €1.72 | Pay-as-you-go from card balance |
Contactless bank card on metro | €1.92 | Tap directly with Visa/Mastercard |
24h Carris + Metro | €7.25 | Loaded onto occasional card |
24h Carris + Metro + Cacilhas ferry | €10.35 | Adds Transtejo to Cacilhas |
24h Carris + Metro + CP trains | €11.40 | Includes suburban rail |
On-board bus ticket (from driver) | €2.30 | Avoid if possible |
On-board tram ticket | €3.30 | The 28 tram is notorious for this |
Navegante Municipal monthly | €30 | One municipality (e.g. Lisbon) |
Navegante Metropolitano monthly | €40 | All 18 metropolitan municipalities |
The monthly Metropolitano pass is the single best deal in Portuguese public transport. For €40 a month you get unlimited use of metro, Carris buses and trams, CP suburban trains (including the Cascais and Sintra lines), and Transtejo ferries across the entire region.
Zapping: The Pay-As-You-Go Option
Zapping is credit you load onto the card and spend per journey. It is cheaper than buying single tickets at the machine and works across operators with slightly different per-ride rates.
Key rules:
- Minimum top-up: €3
- Maximum balance on the card: €40
- Metro/Carris journey: €1.72
- CP train to Sintra or Cascais: €2.55
- Ferry to Cacilhas: €1.55
- Ferry to Trafaria or Porto Brandão: €1.50
- Ferry to Barreiro: €2.95
- Ferry to Seixal: €2.85
- Ferry to Montijo: €3.25
Zapping is the right choice if you ride a few times a week but not enough to justify a monthly pass. The break-even point against the Municipal €30 monthly pass is roughly 18 metro rides per month. Anything above that and you should switch to a pass.
How to Get a Personalised Navegante Card
The personalised card is issued at Navegante customer service points, the main metro stations (Marquês de Pombal, Alameda, Campo Grande, Oriente), and several Carris and CP offices. Bring:
- A completed application form (available at the counter or to print from navegante.pt)
- Identification: national ID card for EU citizens, passport for non-EU residents, or your Portuguese Residence Permit (Título de Residência)
- A passport-style photo (some counters take it for you)
- Your NIF (Portuguese tax number) if applying as a student or under any discount tariff
The card is issued on the spot or within a few working days, depending on the location. Once you have it, you can load passes and zapping at any metro machine, supermarket payment kiosk (Payshop, CTT), or through the Navegante app.
If you are visiting Lisbon as a student, bring your residence permit and enrollment certificate, since student status feeds into the free youth pass described below.
Discounts and Free Passes
This is where the system gets generous, and where most newcomers leave money on the table because nobody tells them.
Free pass for anyone under 24
The Navegante Metropolitano gratuito gives a 100% discount on the metropolitan monthly pass to anyone up to age 23. It runs until the end of the month in which you turn 24 and is valid throughout the 18 municipalities. You need a personalised card and proof of age. If you are a foreign student or young worker in Lisbon and you are under 24, you ride free, full stop.
Senior discount (Navegante +65)
Residents 65 and older qualify for the Navegante +65, which gives a 50% discount on the metropolitan pass, bringing it to €20 per month. You can apply up to 30 days before your 65th birthday.
Lisbon City Council has also approved the Navegante Urbano 3ª Idade, extending free urban transport for Lisbon residents aged 65 and over for the 2026 to 2029 period. This applies inside the Lisbon municipality and is separate from the metropolitan +65 discount.
Social tariff (Circula PT)
The Circula PT social tariff offers either a 25% (Tier A) or 50% (Tier B) discount on Navegante passes for low-income residents. The Social Support Index (IAS) value for 2026 is €537.13, with 1.2 × IAS (€644.56) used as the income reference. Eligibility includes:
- Recipients of the Solidarity Supplement for the Elderly (CSI)
- Recipients of Social Integration Income (RSI)
- Persons with certified disability of 60% or more (AMIM certificate)
Children
Children under 4 travel free when accompanied by a fare-paying adult.
Coverage: The 18 Municipalities
The Navegante Metropolitano pass covers everywhere worth going in Greater Lisbon:
Alcochete, Almada, Amadora, Barreiro, Cascais, Lisboa, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Setúbal, Sintra, and Vila Franca de Xira.
That means with one €40 pass you can ride the CP line to Sintra, take Carris buses around the historic center, hop the ferry to Cacilhas for dinner, and commute from Cascais to Oriente, all without thinking about extra fares.
The Municipal version (€30) only covers transport inside one chosen municipality. If you live in Lisbon proper and never leave the city, Municipal is enough. If you commute to work in Oeiras, study in Almada, or go to the beach in Cascais on weekends, pay the extra €10 for Metropolitano. Almost everyone should.
Buying, Loading, and Monthly Renewal Timing
The monthly pass calendar matters and trips up newcomers regularly.
- The monthly pass runs from the 1st to the last day of the calendar month, not from the day you buy it.
- You can only buy next month's pass starting on the 26th of the current month. The June pass becomes available on 26 May, for example.
- If you load on the 28th, you still pay the full month's price for June; nothing is prorated.
This means the best time to start using a monthly pass is around the 26th to 1st window. If you arrive in Lisbon mid-month, use zapping or day passes until the 26th and then load your first monthly pass.
Loading methods:
- Metro station ticket machines (cash and card)
- Carris kiosks and CP station counters
- Payshop and CTT points (cash)
- The Navegante app (mobile top-up, requires NFC phone for some cards)
- Multibanco ATMs under "Outros Serviços"
How Single Tickets and Transfers Work
If you are using single tickets or zapping, learn the transfer rules:
- A single Carris/Metro ticket is valid for 60 minutes from validation.
- Within that hour you can transfer freely between Carris buses, trams, and funiculars.
- You cannot re-enter the metro on the same ticket after exiting. One metro entry per ticket.
- Zapping behaves similarly but charges per operator entry.
Always tap your card on the validator when boarding a bus, tram, or ferry, and at both entry and exit gates in the metro. CP train stations also have validators; failing to tap on entry counts as travelling without a ticket.
Fines for Travelling Without a Valid Ticket
Fare inspectors do operate, especially on the 15E tram, the 28 tram, and the Sintra and Cascais CP lines. Fines for travelling without a valid ticket are governed by Law 28/2006 of 4 July (republished by Decree-Law 117/2017 of 12 September) and range from a minimum of €120 to a maximum of €350. A reduced voluntary payment of around €60 is available within a set deadline. Always confirm current amounts with Carris directly, since enforcement schedules can be updated.
If you receive an Auto de Notícia (fine notice), it can be paid via Multibanco "Pagamento de Serviços" using the Entidade, Referência, and Montante printed on the notice, or in person at Carris shops in Arco do Cego or Santo Amaro.
Common ways people get fined without meaning to:
- Forgetting to tap in at an open-access tram stop
- Assuming a bus driver's nod means you boarded legally without tapping
- Riding a CP train on a Carris-only pass
- Letting a monthly pass expire on the last day of the month and riding on the 1st
Refunds, Exchanges, and Replacements
The personalised card itself carries a 2-year warranty: if it stops working and is undamaged, replacement is free. Damaged or lost cards are replaced for a fee.
Pass refund and exchange rules:
- Full refund of an unused monthly pass is possible before its validity period begins.
- After the 1st day of validity, a 12.5% fee per elapsed day is charged against the refund.
- You can exchange a Municipal pass for a Metropolitano pass until the 25th of the month (paying the difference).
- No exchanges are allowed between different Municipal passes within the same month.
If you accidentally bought the Municipal version and realize you need Metropolitano, go to a customer service point before the 25th and upgrade.
Common Pitfalls
- Buying single tickets daily: at €1.90 each, two rides a day for a month is €114. The Municipal pass is €30. Switch as soon as you know you are staying.
- Loading a pass mid-month and assuming it lasts 30 days: passes are calendar-month bound. Buy from the 26th onward to align cleanly.
- Tapping a contactless bank card and a Navegante on the same trip: pick one. Double-tapping can charge you twice or invalidate the journey.
- Forgetting that the Cascais and Sintra trains are CP, not metro: a Carris/Metro-only pass will not work on these lines. You need Metropolitano coverage or a CP-specific ticket.
- Ignoring the free youth pass: if you are under 24, you should never be paying for transport in Lisbon. Apply.
- Buying tickets from bus or tram drivers: at €2.30 and €3.30 respectively, on-board fares are punitive. Load zapping or a pass beforehand.
FAQs
Can I use my phone instead of a physical card?
The Navegante app supports digital top-ups and some virtual ticketing, but most users still carry the physical card. Contactless bank cards work directly on the metro at €1.92 per journey but not on all buses or CP trains.
Does the Navegante work at the airport?
Yes. The metro Red Line serves Aeroporto station, and any valid Navegante pass or single ticket gets you in.
Can two people share one card?
No. The personalised card is non-transferable, and occasional cards cannot be used for two people on the same ride: the system blocks consecutive entries.
What if I am only in Lisbon for 3 days?
Buy an occasional card for €0.50 and load 24-hour day passes (€7.25 for Carris and Metro, €11.40 if you want CP trains to Sintra). Cheaper than three days of singles.
Do I need a NIF to buy a card?
Not for the occasional card. The personalised card requires ID and, for student or discount applications, a NIF.
Where do I get help in English?
The customer service line is 218 120 020, and navegante.pt has an English interface. Staff at major stations (Oriente, Marquês, Cais do Sodré) generally speak English.
Learning some basic Portuguese makes navigating the system far easier, especially when reading station announcements, signs at CP, or talking to fare inspectors. A short list of Portuguese transportation vocabulary covers most of what you will need to recognize on the metro and at ticket counters. If you are planning on living in Portugal long-term, the language quickly stops being optional.
If you are settling into Lisbon and want to pick up Portuguese from the real shows, news, and YouTube channels you already watch, try Migaku to turn that everyday content into vocabulary and listening practice.