Subscription changed on Stripe but not on website
I subscribed to the standard tier using the new website and then realized that what I wanted is actually the early access tier. To change this, I used the Stripe url found under
Update payment method on the account page instead of the ones found at Change my plan. On the account page my plan is now listed as Standard while Stripe displays Migaku Early Access.
The invoice is still listed as Processing on Stripe, so if that is the issue I apologize for making a post. Otherwise I can provide both my email address and the invoice number through a private message/email/whatever.2 Replies
I assume this should be directed at @Migaku Payment Support
relaxed-coral•2y ago
Yes, could you send me your email in a dm please? 🙂
The reason for this was a payment with SEPA direct payment, which takes some time to go through.
When that has happened, the subscription will activate 🙂