absent-sapphireβ’2y ago
Migaku Player not working
The Migaku video player is not working for some videos including videos I have previously watched using the player. I am using video files I have already converted using the converter tool so the files are "migaku player ready". Only the audio of the files will play with the image completly missing. It seems like the player has recognised it as in audio only file as an audio player bar appears at the bottom (screenshot).
I also tried the the original version of the file (ie the one that is not "migaku player ready") and it's the same problem.
Other files I've tried will play as normal. But I think it's like a certain type of file because if one file from a season of a show I have on PC won't play correctly then none of them will play.

8 Replies
absent-sapphireOPβ’2y ago
@Saxon Can you look into this please? @Migaku Legacy Extension Support
genetic-orangeβ’2y ago
Hey @J-Cat, my work is focused on the new extension
But I'm sure one of our other team members can have a look in the coming week!
Maybe @Nekyo or @Lucas (Yoga)
firm-tanβ’2y ago
Hmm confusing, could you dm me the original file so I can look into it?
But I've recently seen a report like this before and we sadly still don't know what is causing this π
absent-sapphireβ’2y ago
Hello, have you found a solution for this? I have been having the exact same problem for days now
firm-tanβ’2y ago
Could yout try converting HEVC with the Player Converter? π
absent-sapphireβ’2y ago
I'll try that
But it just worked just fine until a week or two ago
can we expect it to get fixed?
firm-tanβ’2y ago
We haven't changed any code in regards to the Migaku Player in a round a year, I fear it might be an issue with the latest chrome version or something similar π₯²
And we use the browser player in a pretty standard way
absent-sapphireβ’2y ago
Ah, I see
thanks anyways
the conversion worked