magic-beige•3w ago
Membership Cancellation
i am quite unsatisfied with my purchase, and before the purschase it said something like "14 day money back guarantee". it was on the day of some kind of sakura sale or something, if im not wrong, it was 5 or 4 days ago. how do i cancel my membership?
15 Replies
sunny-green•3w ago
@Chozarmeleon
conscious-sapphire•3w ago
Hi @bentley , could you send an email to
[email protected] and we will process your request from theremagic-beigeOP•3w ago
sure. thanks
magic-beigeOP•3w ago
im confused by this
magic-beigeOP•3w ago
i did send them an email i dont get it
the 14 day policy is revoking in 5 days, i need help
he said atleast a week
conscious-sapphire•3w ago
Thank you @bentley , we will review your case when we get to your email and proceed accordingly. No need to worry about the dates, as long as you sent the email within the window its all good
magic-beigeOP•2w ago
ah alr
i did send a email about 5 minutes ago
@Chozarmeleon
magic-beigeOP•2w ago
i dont get what he meant by send him the email i did?
conscious-sapphire•2w ago
It's all good. You did send an email on May 21st. I have just processed your refund now
magic-beigeOP•2w ago
how do i claim it?
conscious-sapphire•2w ago
No action needed. Already initiated and on your way. At the very worst, it might take 10 days to reach your account
magic-beigeOP•2w ago
will be sent back to my credit card?
conscious-sapphire•2w ago
if that was your payment method, that is correct
it will be credited back in that account
magic-beigeOP•2w ago
nice. thank you. will i receive an email when i receive it?
conscious-sapphire•2w ago
You will not receive one, but please DM me if you don't see it on your records after 10 days