rare-sapphire
rare-sapphireβ€’2w ago

App only syncs in one direction

Hi! I've encountered this problem a couple of times already. The android app doesn't sync with the browser extension in chrome (windows). I'll do my reviews in the browser, but the app won't update even though I can see the loading symbol in the app and in the browser for a second. If I use the app it will synch with the browser version no problem. app -> browser πŸ‘ browser -> app πŸ‘Ž (newly made cards in the browser do show up in the app though. Weird.) I had both the standard and EA versions on my devices (which was probably not smart), so I uninstalled both EA versions from my PC and mobile. I also installed the standard app again, restarted my phone and deactivated all other add-ons on my PC. It still doesn't sync from browser to app. Can somebody help me? Is this a known issue?
7 Replies
Minoqi
Minoqiβ€’2w ago
I’ve heard of this before but I forget what the solution ever was, has the android app like updated overtime but never exact or is it still just at 0? @HulK (ping reply me)ο½œπŸ‡­πŸ‡° (8k)
rare-sapphire
rare-sapphireOPβ€’7d ago
Interesting. I hope I can find a solution for this. Tried to google it and only saw a reddit post where someone had the same problem as me and was advised to come here.
Minoqi
Minoqiβ€’7d ago
Oh right hulks in vacation @Stevi (JP 38k | KR 31 | ENDE ∞)
xenial-black
xenial-blackβ€’7d ago
@Wan Zul
vicious-gold
vicious-goldβ€’7d ago
@Carlos
stormy-gold
stormy-goldβ€’7d ago
Hi @Lejira We are actually fully focused on fixing this kind of syncing issues, we have seen some users report this same behaviour πŸ™‡
rare-sapphire
rare-sapphireOPβ€’7d ago
Awesome, thank you so much! One of my issues was also the audio, which is a sync problem as well and maybe worth reporting. If I make a card in the browser sometimes it won't play the audio in the app and vice versa. Since I'm totally focused on the phenomenal migaku courses for now I have only made a handful of cards, so I forgot to mention it.

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